AppD Archive

Cannot Connect the Agent to the AppDynamics Controller

CommunityUser
Splunk Employee
Splunk Employee

I have installed Appdynamics Agent using command prompt and restarted iis also but still cannot connect he Agent to the AppDynamics Controller.Step & is not reached.It is showing waiting for connection only.

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Hi,

 I am getting below message in agent log.Please help us waiting for solution since long.

Warn RegistrationChannel Could not connect to the controller/invalid response from controller, cannot get registration information

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

We can telnet on port 8080.8080 is port no not 80.But while configuring appdynamics port no 80 the connection to controller is successfull but failing when used port 8080.But telenet 8080 is working.

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

please find agent log for the same.

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

can you try telnet on port 80?

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

I have also done Appdynamics configuration.Connection was successful and https://paid96.saas.appdynamics.com:443 is working on browser but in appdynamics page waiting for agent is coming.

Please suggest.

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

I would suggest checking couple of things

1. from your app server, try to do a telnet to the controller host and the port the controller is running on

2. if the above works, try sending some transactions on your application.

CommunityUser
Splunk Employee
Splunk Employee
Hi,
Please find below Controller Host and Port
https://paid96.saas.appdynamics.com:443

443 port cannot be telnet.
0 Karma

CommunityUser
Splunk Employee
Splunk Employee
Hi,
Please find below Controller Host and Port
https://paid96.saas.appdynamics.com:443

443 port cannot be telnet.
0 Karma
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