Can't see a specific type of request...

[CommunityUser]

Hi,

we are runnig multiple instances of our AJAX based product. The communication between Client and Server is XML based and we are using a URL that looks like /[Instancenumber]/framework/XmlChannel.axd 

I can see all other type of requests, even to another axd file ( /[Instancenumber]/mobile.axd  ), so I assume it's not the file-type axd that causes the problems

I've event tried to tweak the Business-Process-Instrumentation (see attachment). But no luck...

Is there someone who has the same problem or has a solution for me?

Thanks a lot, Thomas

[CommunityUser]

Hi,

Apology for delayed response.

A. Could you please try setting below option at controller for Business transactions (BT):

Suppose View options for BTs are not set please do the update 

Go to Business Transactions >>View Options >> select Slow Transaction, Very Slow Transactions and Stalled Transactions.

Please check we are able to see XMLChannel.axd BT

B. There could be a chance that browser might have cached request data of XMLChannel.axd, if so, the requests made will be from the cache but not from the server, in this case agent will miss instrumenting such requests, please clear the cache and provide the load and very XMLChannel.axd will be identified as Business Transaction?

If above options does not works please provide below info

1. Complete agent logs ( by default it is in C:\programdata\AppDynamics\

2. Let us know how AJAX calls been maid synchronously or asynchronously?

3. Are there any third party controlls been used in the AJAX application (ex. Telerik controls...)

Your inputs on these lines will be helpful in diagnosing the issue better. 

Thanks,

Santosh