AppD Archive

Can't configure .NET Agent for In Premises Controller

CommunityUser
Splunk Employee
Splunk Employee

 Hi,

I have installed the controller and it's running properly. Now, I have installed the .Net Agent for In Premises controller. But it's failing in the step of Control Configuration. I put the server name as : Localhost. Port as 8090, account name is by default : customer1. Now it's asking for a "Access Key". Where do I get it from? It doesnot connect without that access key. It always shows the messege "Controller communication failed. Details: The remote server returned an error: (500) Internal Server Error". Sometime it shown the error "The remote server returned an error: (401) Unauthorized."

Please help me.

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

If configuring the agent manually, you can get the account access key from the License page in the AppDynamics Controller UI. From the Settings (gear) menu, choose License and Show Access Key

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Thanks for your quick help. I could get the .net agent connected.

Now,   I need help on next step.

I started one application which is hosted in my IIS. I gave good load on IIS thru that application too. The application is running successfully also. But since long I am getting a messege in the following section :

Point No. 7 : Connect the Agent to the AppDynamics Controller

Now, it's showing "Agent Connected". But below that it's showing

          "Waiting for Data (may take a few min)..."

This is showing for long.

Please help me on this as early if possible.

Regards,

Saibal

0 Karma

Raunak_Mohanty
Builder

Have you been able to resolve the issue ? If not, on the same screen can you click on "Application" on the top menu. then select the configured Application and then navigate to AppServers in the tree view. Verify if the tier for your IIS application has registered ? and If yes verify if there is load showing up.

0 Karma
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