AppD Archive

Can't access Controller-UI

CommunityUser
Splunk Employee
Splunk Employee

Hi,

we moved our AppDynamics-Controller to a new server, with a new server-name and also a new ip-address.

We would like to keep our AD-data, so we customized (ip+port) the startscript and the GlassFish - domain.xml.

After we start AppDynamics, the startup.log shows many successful messages but although the system seems to be running (telnet to address and port is fine), we can not acces the Controller-UI via http://<url>:<port>/controller.

Any answer will be appreciated.

Thanks in advance!
Ramiz

0 Karma

Arun_Dasetty
Super Champion

Hi Ramiz,

Can you please provide below details to debug further on this:

a) From what OS type to what OS type you moved? Can you confirm whether you followed the steps referred in doc link https://docs.appdynamics.com/display/PRO41/Migrate+the+Controller ?  if yes can you brief in short what steps you did

b) What changes you did exactly list the changes and attach the domain.xml and recent 3-4 server.log, startAs.log and database.log under <Controller_install_dir_new_host>/logs path

c) Output of "ps -ef | grep java" command (if windows : JPS -v) from controller instance

d) command outout of below command:

shell> cd <Controller_install_dir>/appserver/glassfish/bin

shell> asadmin

shell>start-domain domain1

Regards,

Arun

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Hi Arun,

We followed the steps in https://docs.appdynamics.com/display/PRO41/Migrate+the+Controller and found a technical issue with our new servers.

After we fixed the error everything worked fine with AppDynamics.

Thanks a lot for your help!

Regards,

Ramiz

0 Karma
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