AppD Archive

Calls count

CommunityUser
Splunk Employee
Splunk Employee

On the controller dashboard I can see agent Calls and Calls/min under Load info, but it is lower than my application actually has. Does this info represents total Calls count or is there any other place I can see this info?

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

A couple of things that I have ran into when trying to determine actual load:

1.  Make sure that your "time range" is what you actually want to compare against.

2.  The different time ranges have different levels of resolution, so sometimes the aggregate value is not exact

3.  We have multiple JVMs running the same endpoints, but not all of our JVMs are running the agent.  If I'm just running the agent on 4 out of every 5 servers, my counts are only 80% of the total.

One thing I've been using lately is the "Information Points" which are amazing, easy to create and destroy, and gives me the load metrics that I need without messing up the other dashboards.

0 Karma

Arun_Dasetty
Super Champion

Hi,

Let us know if the explanation stated below answers your queries:

- The load you referred in some other tool may not match with total calls in controller UI for various reasons, 

  a) You are not monitoring all JVMs for which load made as you noticed 
  b) You are not monitoring all BTs for which load made in load tool as part of discovered BTs in tier under which all agents are associated 

  c) we assume there is no agent connecticity errors at agent end during load period which will affect BT reporting here

  d) We see  calls/min is aggregated valid and varies as per time trend selected But the total calls in Load for selected time period should reflect the load shown in other tool for same period given that step b) above is not the case.

Regards,

Arun

0 Karma
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