Buggy Event Search

[CommunityUser]

Hi,

it seems the event search is buggy and delivers inconsistent result.

For example: 

I am searching for events on 03/26/15 between 1pm and 8pm, I get 22 events.

When I am searching for events on 03/26/15 between 12pm and 8pm, I get 6 events.

When I am searching for events on the whole day I got not results at all! (appendix)

How is this possible? The larger timerange should contain at least so many events as the smaller timerage.

Is there another way to search event.

Regards,

Thomas

[Arun_Dasetty]

Hi Thomas,

I have checked similar case in local and could not reproduce the issue as referred in below screenshots, can you check the filters section in middle panel and see how it goes with no filters selected once?

Regards,

Arun

[CommunityUser]

With no filter selected I got results for the whole day (but there to many result to check, way more than 10k).

As soon as I set a filter to "Application Change" and "Discovery" I got the problem I discribes in my post.

Maybe there is a filter issue?

[Arun_Dasetty]

Hi  Thomas,

Yes that is what i suspected hence i asked to check filters panel it looks the corresponding filters are not auto repfilled when time range is changed somehow in your as that is not happening in our case, Hope that clarifies.

Regards,

Arun

[CommunityUser]

So I set the timerange to one day, clear all filter (Clear Criteria) and search --> results look ok.

I just checked my filter --> no results for the timerange

Adjust the timerage to one hour --> got results!!

So from my point of view there is nothing to clearify! It just do not work!

So I have to change to see the event of these categories over a timerange of one day.

How can I see these events?

[Arun_Dasetty]

Hi Thomos,

You would need to select corresponding (say: agent diagnostics events) filters in "show Filters"  pane in middle panel Or select buttong "Clear criteria" which shows all events, check if that clarifies your query.

If you could not locate appropriate filters, provide screenshot with better resolution as it is not clear from initial screenshots the type of events we are referring in UI

Regards,

Arun