AppD Archive

App Agent Installation Error

CommunityUser
Splunk Employee
Splunk Employee

Hi,

I am trying to install the app agent using rpm package and I am getting the following error : (appdynamics) scriptlet failed, exit status 1

I have verified that all the environment variables have been set espacially php installation path

CentOS version - CentOS release 6.6

PHP Version - 5.3.9

RPM Package downloaded - appdynamics-php-agent-4.1.6.1-1.x86_64

Please advise.

0 Karma

Vaibhav_Vir_Sin
Communicator

Hi,

Do you have Logs generated in the "Logs" folder of you agent directory ?

If yes, could you pelase check and if possible post ?

Regards,

Vaibhav

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

No logs were generated.

0 Karma

Vaibhav_Vir_Sin
Communicator

Ok. It means that it's not an agent error, but installer itself is not been able to execute via RPM.

Can you make sure your agent version is compatible with the machine where you are installing ?
Link for your reference - https://docs.appdynamics.com/display/PRO41/Supported+Environments+and+Versions

Second thing can you please re-check is regarding Permission. If you have sufficient permission to exeute it.

Regards,

Vaibhav

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

CentOS version is compatible. Ive checked.

But the apache version which we are using is Server version: MWS/2.2.29 (Unix), this I was not able to find under the supported environments in the url given by you. Can you check?

0 Karma
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