Analytics agent doesn't work

[CommunityUser]

Hi,

Analytics agent doesn't start because of the PID issue and it still doesn't work even after the PID was deleted and the process had been restarted.. 

"java.lang.RuntimeException: Unable to create file [C:\Standalone\monitors\analytics-agent\analytics-agent.id] to store the process id because it already exists. Please stop any currently running process and delete the process id file"

I get this error coming repetively. Can somebody solve this?

Thank you,

Hari

[Mohammed_Rayan]

Hari,

Are you sure that it was deleted/removed from the below location.

C:\Standalone\monitors\analytics-agent\analytics-agent.id

Can you verify again if this file exists in the above location.

You can share the analytic-agents logs to review it further if the file doesn't exist 

Regards,

Mohammed Rayan

[CommunityUser]

Hi Mohammed,

Yes, It was deleted for sure..
PFA.

Thanks,

Hari

[For security purposes log has been removed from this thread]

[CommunityUser]

Thank you @Mohammed.Rayan

Circling back, @Anonymous, were you able to resolve the issue?

If you are still looking for a solution let us know. If you have found a fix, please share with the community so others with similar issues can find it useful.