Tried installing the controller on Windows7 x64
Failed saying HF2549760 needs to be installed
Couldn't install HF as the target Windows had later version then that supported by HF
i.e. 6.1.7601.22653 versus 6.1.7601.21773 (HF target)
Hi Gary,
we have not come across such error, Can you provide the screenshot depicinting the error during install process also confirm whether you have issued exeuctable permissions and run exe file as "run as administrator" while starting install process for more clarity?
Hi Gary,
Not sure why you are installing controller tool in your local, as you are saas account btfinancialgroup8257.saas.appdynamics.com we request you to install only agent (java/.net ) artifacts/installer agent and start monitoring your agents, Hope it is clear.
refer docs: https://docs.appdynamics.com/display/PRO40/Install+the+.NET+Agent
https://docs.appdynamics.com/display/PRO40/Install+the+Java+Agent
Please be sure you would need to install onPremise controller only if you do not want to associate agents to your saas account , Hope that information helps. Let us know if you want to associate agents to report to local controller here.
Regards,
Arun