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qualys_kb_lookup is suddenly empty

New Member

Hi,

suddenly the qualyskblookup is empty and

| inputlookup qualys_kb_lookup

does not return any results anymore.

Any ideas on how I can analyze/fix the issue? I am new to Splunk 😉

Thanks

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Re: qualys_kb_lookup is suddenly empty

New Member

Data input is configured

knowledge_base  30 * * * *  1999-01-01T00:00:00Z
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Re: qualys_kb_lookup is suddenly empty

New Member

solved this issue, but still have no clue why this happend from one day to the other

/opt/splunk/etc/apps/TA-QualysCloudPlatform /opt/splunk/bin/splunk cmd python ./bin/run.py -k -s [apiserver] -u [user] -p [password]

Error message indicated an issue with CVSS VECTOR

https://answers.splunk.com/answers/711008/cvss-vector-string-field-error-qualys-ta.html helped here

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Re: qualys_kb_lookup is suddenly empty

Communicator

We ran into the same issue and the issue was that Qualys recently updated their API to include a new field called CVSSVECTORSTRING. This was conflicting with the kbpopulator.py script in the TA and backing up and editing the TA worked for us.

Two solutions to this,

1)Follow the fix in the above link

or

2)Upgrade to the new 1.4.0 TA which comes with the fix and was released on Jan 28th 2019.
https://splunkbase.splunk.com/app/2964/

Looks like you've addressed the issue but just wanted to share the background and the knowledge of the new version of TA

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Re: qualys_kb_lookup is suddenly empty

Explorer

As stated on Splunkbase by the author in the release note:

"Error faced while parsing knowledgebase API response when CVSS data is missing in the response."

Updating the TA to the latest version should resolve this issue.

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