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need to create incident in servicenow from splunk

lmjoin
Explorer

Hello,

I have created one instance on trial for servicenow and created one user name servicenow and assigned role like import, itil.
I have installed ServiceNow Security Operations add-on on splunk. try to trigger alert but can not sent incident.

Thanks
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Tags (1)
0 Karma

nickhills
Ultra Champion

Have you configured service now to integrate with Splunk - for the Splunk ServiceNow Add-ins and Apps to work, you have to configure your Service Now tenant to allow it.

https://docs.splunk.com/Documentation/AddOns/released/ServiceNow/ConfigureServiceNowtointegratewithS...

If my comment helps, please give it a thumbs up!

lmjoin
Explorer

Hello ,

Navigate to the ServiceNow app store and search for the Splunk Integration application.
Download the Splunk Integration application.

i do not access to ServiceNow app store so can i download from anywhere other than it . I have to create it on
trail version of service now instance.

0 Karma

lakshman239
Influencer

Are you having Splunk Enterprise Security OR just core Splunk Enterprise?

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lmjoin
Explorer

Splunk Enterprise

0 Karma
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