Windows Infrastructure App - AttributeError: 'module' object has no attribute '__version__'

[evalente]

NO matter what I am seeing this error when navigating to the Windows Infrastructure 1.0.1 app with Splunk 6.0. Any idea?

2014-05-16 15:57:27,368 ERROR runwsgiserver:185 - Internal Server Error: /dj/en-us/splunk_app_windows_infrastructure
Traceback (most recent call last):
File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\django\core\handlers\base.py", line 92, in get_response
response = middleware_method(request)
File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\django\middleware\locale.py", line 21, in process_request
check_path = self.is_language_prefix_patterns_used()
File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\django\middleware\locale.py", line 56, in is_language_prefix_patterns_used
for url_pattern in get_resolver(None).url_patterns:
File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\django\core\urlresolvers.py", line 347, in url_patterns
patterns = getattr(self.urlconf_module, "urlpatterns", self.urlconf_module)
File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\django\core\urlresolvers.py", line 342, in urlconf_module
self.urlconf_module = import_module(self.urlconf_name)
File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\django\utils\importlib.py", line 35, in import_module
__import(name)
File "C:\Program Files\Splunk\etc/apps/framework\server\urls.py", line 128, in
from splunkdj.utility import jsurls
File "C:\Program Files\Splunk\etc/apps/framework\server\splunkdj\utility\jsurls.py", line 10, in
from django.utils import simplejson
File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\django\utils\simplejson.py", line 23, in
simplejson.version.split('.') >= stdlib_json_version.split('.'))
AttributeError: 'module' object has no attribute 'version_'

[matts9929]

I received the same error and was able to fix it by first installing the "Splunk Add-on for Microsoft Windows" app on my Indexer (http://apps.splunk.com/app/742/).

[matts9929]

Sure.

1. Installed the current Splunk for Windows Infrastructure app on my Splunk 6.0.3 indexer running on CentOS 6.
   

This caused an Django error preventing the app from writing to /opt/splunk/etc/apps/framework/server/static.

1. Changed the permissions of the static directory:

chmod 755 /opt/splunk/etc/apps/framework/server/static

I then received an "Internal Server Error" as described above.

1. I then installed the Splunk Add-on for Microsoft Windows on my CentOS Indexer. Rather than getting the Internal Server Error, I received the configuration tool.

Sorry this didn't work!

[DonPromillo]

In my case it does not solve the problem.
Can you explain in detail what you have done to fix it?

[DonPromillo]

Same problem here. CentOS 6.5; Splunk 6.1.2; Splunk Build 213098; splunkappwindows_infrastructure 1.0.2;

The messages appears if I try to open the app in the web interface via apps > Splunk App Windows Infrastructure

Thanks in advance and kind regards

[nyit]

Hi jbernt_splunk, Thanks for the message:

Splunk 6.1.1, Windows Server 2008R2, and Windows app is 1.0.2

[jbernt_splunk]

What OS? What version of Splunk? Which version of the App? Which log file are you seeing these errors in?

[evalente]

Tried everything. Reinstalled 6.1, django, the app itself. No luck.