All Apps and Add-ons

Will IMAP Mailbox work for Splunk 6.3?

New Member

I have installed the IMAP Mailbox application in version 6.2.x and everything works fine.
After I have updated to 6.3.0, the IMAP application stopped working.

When I try to run, it gives:

DEBUG:root:EOF occurred in violation of protocol (_ssl.c:595)
Traceback (most recent call last):
  File "", line 331, in getMail
    M = imaplib.IMAP4_SSL(self.server,int(self.port))
  File "/home/splunk/lib/python2.7/", line 1165, in __init__
    IMAP4.__init__(self, host, port)
  File "/home/splunk/lib/python2.7/", line 172, in __init__, port)
  File "/home/splunk/lib/python2.7/", line 1177, in open
    self.sslobj = ssl.wrap_socket(self.sock, self.keyfile, self.certfile)
  File "/home/splunk/lib/python2.7/", line 891, in wrap_socket
  File "/home/splunk/lib/python2.7/", line 566, in __init__
  File "/home/splunk/lib/python2.7/", line 788, in do_handshake
SSLEOFError: EOF occurred in violation of protocol (_ssl.c:595)
Traceback (most recent call last):
  File "", line 717, in <module>
  File "", line 709, in parseArgs
  File "", line 345, in getMail
    raise LoginError('Could not log into server: %s with password provided' % self.server)
__main__.LoginError: Could not log into server:   with password provided
I have another server with same configuration and Splunk 6.2.
And everything works fine..

Is there any problems for IMAP mailbox running on Splunk 6.3?

0 Karma

Path Finder

I have upgraded my system to 6.3.0. I use SSL IMAP to gmail and am getting no errors. Is the server you are connecting too have a self-signed cert? Is it running SSL v1 or v2 or TLS?

Appears there is a python ssl bug.

Since I can't reproduce, I'm not sure if the suggested fixes will help.

0 Karma

New Member

it works fine now. Thanks for your help and solution!

0 Karma


You should mark this as answered.

0 Karma


Hi @loje

Looking at the app's page on Splunkbase ( ), Splunk 6.3 is not listed as one of the supported versions. Only Splunk 6.0, 6.1, and 6.2 are shown. Hopefully the developer of the app will answer/comment here with an update for you if there are plans to make it compatible with 6.3.

0 Karma
Get Updates on the Splunk Community!

Accelerate Service Onboarding, Decomposition, Troubleshooting - and more with ITSI’s ...

Accelerate Service Onboarding, Decomposition, Troubleshooting - and more! Faster Time to ValueManaging and ...

New Release | Splunk Enterprise 9.3

Admins and Analyst can benefit from:  Seamlessly route data to your local file system to save on storage ...

2024 Splunk Career Impact Survey | Earn a $20 gift card for participating!

Hear ye, hear ye! The time has come again for Splunk's annual Career Impact Survey!  We need your help by ...