Why is splunkweb is not starting on indexers with the Splunk App for VMware ?

[pavel_voropaev]

I've encountered error with VMware app rollout. After distributing SA-Utils app to indexer as documentation to VMware app suggests splunkweb stopped working.

In splunkweb log:

2015-09-01 11:20:58,975 ERROR   [55e551dadb7fb456e20250] root:795 - No module named lookupfiles
Traceback (most recent call last):
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/root.py", line 101, in <module>
    from controllers.top import *
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/controllers/top.py", line 13, in <module>
    from admin import AdminController
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/controllers/admin.py", line 17, in <module>
    from splunk.appserver.mrsparkle.controllers.appinstall import AppInstallController
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/controllers/appinstall.py", line 9, in <module>
    from splunk.appserver.mrsparkle.lib import cached, module
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/module.py", line 465, in <module>
    moduleMapper = ModuleMapper()
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/module.py", line 79, in __init__
    self.installedModules = self.getInstalledModules()
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/module.py", line 24, in helper
    return f(*a, **kw)
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/module.py", line 448, in getInstalledModules
    mods = self.getModuleList(root)
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/module.py", line 33, in helper
    return f(*a, **kw)
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/module.py", line 219, in getModuleList
    mod = __import__(modname)
  File "/opt/splunk/etc/slave-apps/SA-Utils/appserver/modules/PerPanelFiltering/PerPanelFiltering.py", line 20, in <module>
    import lookupfiles

Issue was resolved by replacing "apps" with "slave-apps" in make_splunkhome_path function in files below:

.etc/master-apps/SA-Utils/appserver/modules/
./PerPanelFiltering/PerPanelFiltering.py:sys.path.append(make_splunkhome_path(["etc", "slave-apps", "SA-Utils", "bin"]))
./SOLNLookupEditor/SOLNLookupEditor.py:sys.path.append(make_splunkhome_path(["etc", "slave-apps", "SA-Utils", "bin"]))
./SOLNLookupEditor/SOLNLookupEditor.py:sys.path.append(make_splunkhome_path(["etc", "slave-apps", "SA-Utils", "lib"]))

[pavel_voropaev · Accepted solution]

Issue was resolved by replacing "apps" with "slave-apps" in make_splunkhome_path function in files below:

.etc/master-apps/SA-Utils/appserver/modules/
 ./PerPanelFiltering/PerPanelFiltering.py:sys.path.append(make_splunkhome_path(["etc", "slave-apps", "SA-Utils", "bin"]))
 ./SOLNLookupEditor/SOLNLookupEditor.py:sys.path.append(make_splunkhome_path(["etc", "slave-apps", "SA-Utils", "bin"]))
 ./SOLNLookupEditor/SOLNLookupEditor.py:sys.path.append(make_splunkhome_path(["etc", "slave-apps", "SA-Utils", "lib"]))

[miront]

This fixed my issue. Thank you very much.

I do have one suggestion: The path to perpanelfiltering is /opt/splunk/etc/slave-apps/SA-Utils/appserver/controllers/perpanelfiltering.py

Also, an edit to SOLNLookupEditor was all the changes that were required for me. perpanelfiltering did not need any adjustment.

[jkat54]

Are you answering your own question? If so, put the solution in the answer box instead and mark it as the answer.

[piebob]

@pavel_voropaev: please actually post the solution as the Answer.