We cannot reinstall Splunk DB Connect 2.4 on Splunk 6.5.12.
The installation hangs.
- The installation hangs and then times out.
- When we reload the page, the DB Connect icon appears but the app does not load: An error occurred while reading the page template. See web_service.log for more details:
Unable to obtain template "splunk_app_db_connect:templates/explorer.html
We have tried:
splunk remove app splunk_app_db_connect multiple times.
- Manually deleted
- We tried install db_connect through the website and the cli.