Why am I getting error "archive contains more than one immediate subdirectory" installing Splunk App for NetApp data ONTAP 2.1.4?

[heewonha]

Hello,

I tried to install the Splunk App for NetApp Data ONTAP 2.1.4 on Splunk 6.4.4 version.
But I got message:

Invalid app contents: archive contains more than one immediate subdirectory: and SA-Hydra

How can I fix it??

[jlunn2025]

For Netapp data ontap plugin this is because the tar within the tgz contains hydra and the ontap package.

[markkasaboski]

Had this issue with a different add-on. 

When packaging an app/add-on using tar, use the following:

COPYFILE_DISABLE=1 tar --format ustar -cvzf <appname>.tar.gz <appname_directory>

You'll find this in the documentation here.

[muhammad_luthfi]

Hi @markkasaboski ,

Thanks, it's working for me.

In my case, i have edit small code in Add-On & re-package.

[jawaharas]

Make sure your archive has parent and child directories

Example: (Content of xyz.tgz or xyz.zip)

 <app_name>
      |___ default
      |___ metadata
      |___ local

[cdstealer]

You can't install this app via the GUI as the tgz file contains multiple apps (dependencies). You'll need to extract the tgz file within /opt/splunk/etc/apps (if not using a cluster) and restart splunk. However, since version 2.1.5, the search head app is now stand alone and can be installed via the GUI. But the Add-on still contains multiple apps and requires manual unpacking.

[ClubMed]

This the real answer. Still valid as of 2024 for the VMware TA add-on. GUI did not work for installation.

Had to copy the tgz into the directory and extract it. Restarted Splunk and it works.

[MoniM]

Same issue was with "Splunk Add-on for VMware". Solved using above method. Thanks

[nick405060]

Same issue for Exchange add-on for Splunk 7.2. Same fix. Thanks.