All Apps and Add-ons

Why am I getting an authentication error trying to configure the Splunk Add-on for Box with a proxy set up?

taks_90
Explorer

I have an error during configuring "Splunk Add-on for Box" Apps on splunk server.

07-06-2015 11:00:28.733 ERROR AdminManagerExternal - Failed to do authentication, reason=Traceback (most recent call last):\n  File "/opt/splunk/etc/apps/Splunk_TA_box/bin/box_setup.py", line 139, in _handleAuthentication\n    body=params, headers=headers)\n  File "/opt/splunk/lib/python2.7/site-packages/httplib2/__init__.py", line 1421, in request\n    (response, content) = self._request(conn, authority, uri, request_uri, method, body, headers, redirections, cachekey)\n  File "/opt/splunk/lib/python2.7/site-packages/httplib2/__init__.py", line 1171, in _request\n    (response, content) = self._conn_request(conn, request_uri, method, body, headers)\n  File "/opt/splunk/lib/python2.7/site-packages/httplib2/__init__.py", line 1147, in _conn_request\n    response = conn.getresponse()\n  File "/opt/splunk/lib/python2.7/httplib.py", line 1055, in getresponse\n    raise ResponseNotReady()\nResponseNotReady\n
07-06-2015 11:00:28.746 ERROR SetupAdminHandler - Error while posting to url=/servicesNS/nobody/Splunk_TA_box/box_setup/box_account/box_account

In order to access to the Box API, our Splunk server needs to use proxy. We put proxy configuration on setup screen as below.

Box Proxy Setup
[Checked] Enable Proxy
Proxy host
 ---.---.--- (Proxy host name)
Proxy port
 ----- (Proxy portname)

We have tried to install and configure Version 1.0.1. Any help will be greatly appreciated.
Thank you very much

0 Karma
1 Solution

jcoates_splunk
Splunk Employee
Splunk Employee

Hi, we've received a support ticket on an issue with proxy configuration, and we'll be posting a version 1.0.2 shortly that is expected to resolve this issue.

View solution in original post

0 Karma

jcoates_splunk
Splunk Employee
Splunk Employee

Hi, we've received a support ticket on an issue with proxy configuration, and we'll be posting a version 1.0.2 shortly that is expected to resolve this issue.

0 Karma

taks_90
Explorer

I'm glad to hear that news. I'm looking forward to see new version!

0 Karma

jcoates_splunk
Splunk Employee
Splunk Employee

1.0.2 is released now.

taks_90
Explorer

I tried Ver 1.0.2, and confirmed it works fine now! Thank you very much for prompt action and support!

Get Updates on the Splunk Community!

Index This | I am a number, but when you add ‘G’ to me, I go away. What number am I?

March 2024 Edition Hayyy Splunk Education Enthusiasts and the Eternally Curious!  We’re back with another ...

What’s New in Splunk App for PCI Compliance 5.3.1?

The Splunk App for PCI Compliance allows customers to extend the power of their existing Splunk solution with ...

Extending Observability Content to Splunk Cloud

Register to join us !   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to ...