Where can I set the app context in the Incident Settings on the Alert Manager 2.0 app with Splunk 6.3?

[Plotkowski]

Hi,

Where can I set the App context in the incident settings on Alert Manager 2.0 with Splunk 6.3?

I can only see the alarms from the Search app, not from other apps like DMC. and there is no option to change the app context.

[Simon · Accepted solution]

Hi
The context doesn't need to be selected explicitly anymore. In the incident settings, alarms get listed with the following criteria from all apps whether it's sharing is app only or global:

• The Custom Alert Action is enabled
• The alarm is not private

Can you double-check if your alarm meets the criteria above?
Thanks,
Simon

[Plotkowski]

Thank you that was the problem. After upgrading we still had only the script-action under "actions" and not the custom alert action. After we enabled it in the actions the alarm showed up under incident settings.