What type of credentials are required to connect to XtremIO arrays from the EMC XtremIO Add-on for Splunk Enterprise?

[pcombs001]

I am testing the EMC XtremIO Add-on for Splunk Enterprise and are running into an issue when I try to setup an array to be monitored.

This is a single instance Splunk box on version 6.5 on RHEL OS.

The setup page asks for credentials to login to the array but I am not sure what type of credentials or permissions this account needs. I have tried an SSH account and an account registered in the GUI of the Array management tool.

In both cases, I receive the following error when we try to save the configuration:

Encountered the following error while trying to update: Error while posting to url=/servicesNS/nobody/TA-EMC-XtremIO/xtremiocustom/xtremioendpoint/setupentity

I have confirmed that the SSH account is able to connect to the XIO array from the OS of the Splunk server.

I have searched for answers on this topic and I see several people have received similar error messages from different apps but the solutions do not seem to apply here. We confirmed that the app.conf file has the configured setting as true and since we are able to connect from the OS, I am not thinking there is a firewall issue.

If anyone has successfully configured this add on, I would like to know what type of account was used.

Thanks in advance.

[pcombs001 · Accepted solution]

We deleted the entire local folder inside the add on and performed the setup again using credentials created in the GUI of the XIO array and it worked..

It seems if incorrect credentials are entered at the beginning, it breaks the setup process.