All Apps and Add-ons

Unable to login to local-account for appdynamics using splunk plugin

manderson7
Contributor

We're getting the following error message when trying to login using the appdynamics add-on

05-15-2019 11:43:53.288 -0400 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/Splunk_TA_AppDynamics/bin/appdynamics_api.py" ERROR403 Client Error: Forbidden for url: https://xxxx-prod.saas.appdynamics.com/controller/rest/applications?output=JSON&time-range-type=BEFO...

I've filled out the configuration form w/ the collector url being https://account-name.saas.appdynamics.com, AppD UserID is the userid that we've setup as a local account, same with password. The appd account name is set correctly as well.
As an aside, I'm able to login to the appd web portal using the same creds that I'm trying with using the add-on.

Any help would be appreciated. Thank you.

0 Karma
1 Solution

manderson7
Contributor

And it helps that I've added the splunk user to the Applications and Dashboards Viewer role. Now working.

View solution in original post

0 Karma

manderson7
Contributor

And it helps that I've added the splunk user to the Applications and Dashboards Viewer role. Now working.

0 Karma
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