All Apps and Add-ons

Unable to connect to license master

KarolinaCooper
Observer

Hello,
In order to make syslog communication through TLS work, I followed this procedure https://docs.splunk.com/Documentation/Splunk/8.0.2/Security/Howtoself-signcertificates  on one node.
I backed up the original cacert.pem and copy the new root certificate just created to $SPLUNK_HOME/etc/auth/cacert.pem
I also copied the server certificate to $SPLUNK_HOME/etc/auth/server.pem and change the configuration in files $SPLUNK_HOME/etc/apps/launcher/local/inputs.conf and $SPLUNK_HOME/etc/system/local/server.conf

Since then, I have the error log :
ERROR LMTracker - failed to send rows, reason='Unable to connect to license master=https://xxx:8089 Error connecting: SSL not configured on client'
(xxx correspond to the license master server)

So I tried to restore original cacert.pem and server.pem but i still get the error.
I tried to connect to the license master through TLS with curl but I get an error (Peer's Certificate has expired)
I checked the license master certificate and it appears to be expired since one month.
But license verification is working from other Splunk nodes (on which I did not change root certificate) and curl too.
Also I am not able to renew this certificate as it is sign by the default root CA and I do not have the passphrase of the private key.

The connection to the web interface of this node does not work, I get an internal server error.

Could you please help me to figure out what is blocking the license verification?

Do not hesitate to tell me if you need more details.

Thank you

Labels (1)
0 Karma
Get Updates on the Splunk Community!

Dashboard Studio Challenge - Learn New Tricks, Showcase Your Skills, and Win Prizes!

Reimagine what you can do with your dashboards. Dashboard Studio is Splunk’s newest dashboard builder to ...

Introducing Edge Processor: Next Gen Data Transformation

We get it - not only can it take a lot of time, money and resources to get data into Splunk, but it also takes ...

Take the 2021 Splunk Career Survey for $50 in Amazon Cash

Help us learn about how Splunk has impacted your career by taking the 2021 Splunk Career Survey. Last year’s ...