All Apps and Add-ons

Unable to connect Splunk MINT with JIRA Cloud

heiba
New Member

Hello,

I'm trying to integrate Splunk MINT with JIRA Cloud instance, however, whatever I tried I keep getting this error "Wrong credentials. Please try again"

I have read the documentation thoroughly. Link: https://docs.splunk.com/Documentation/MINTMgmtConsole/1.0/UserGuide/Integratewithdevelopertools#JIRA

I have the following observations:

1 - The documentation is not very clear whether it supports JIRA Cloud instances or not.

2 - The documentation is not clear whether user emails (the main form of login to JIRA cloud) can be used instead of usernames. It's worth noting that JIRA Cloud no longer has usernames for users. Link: https://confluence.atlassian.com/cloud/blog/2018/06/say-goodbye-to-usernames-in-atlassian-cloud

3 - There is also now API tokens that can be generated on JIRA Link: https://confluence.atlassian.com/cloud/api-tokens-938839638.html

4 - The documentation is also not clear on what the format of the JIRA URL should be. i.e. should it be "https://myinstance.atlassian.net/" or "https://myinstance.atlassian.net/jira" or sth else.

Please help me connect Splunk MINT to our JIRA cloud instance.

0 Karma
Get Updates on the Splunk Community!

Welcome to the Splunk Community!

(view in My Videos) We're so glad you're here! The Splunk Community is place to connect, learn, give back, and ...

Tech Talk | Elevating Digital Service Excellence: The Synergy of Splunk RUM & APM

Elevating Digital Service Excellence: The Synergy of Real User Monitoring and Application Performance ...

Adoption of RUM and APM at Splunk

    Unleash the power of Splunk Observability   Watch Now In this can't miss Tech Talk! The Splunk Growth ...