All Apps and Add-ons

Twilio SMS Alerting - Error: Module six was already imported

dariusz_kwasny
Explorer

Hello,
I've configured alert with "Twilio SMS Alerts" action. The alerts are triggered but there are some twilio errors and SMS messages are not sent. The error message is:

ERROR sendmodalert - action=twilio STDERR -  /opt/splunk/etc/apps/twilio_alert/bin/pytz-2015.4-py2.7.egg/pytz/__init__.py:29: UserWarning: Module six was already imported from /opt/splunk/lib/python2.7/site-packages/six.pyc, but /opt/splunk/etc/apps/twilio_alert/bin/six-1.9.0-py2.7.egg is being added to sys.path

and final error message:

ERROR sendmodalert - action=twilio - Execution of alert action script failed

Does anybody have an idea how could I resolve this issue?

0 Karma

richgalloway
SplunkTrust
SplunkTrust

You should contact the app developer for support.

---
If this reply helps you, Karma would be appreciated.
0 Karma
Get Updates on the Splunk Community!

.conf24 | Day 0

Hello Splunk Community! My name is Chris, and I'm based in Canberra, Australia's capital, and I travelled for ...

Enhance Security Visibility with Splunk Enterprise Security 7.1 through Threat ...

 (view in My Videos)Struggling with alert fatigue, lack of context, and prioritization around security ...

Troubleshooting the OpenTelemetry Collector

  In this tech talk, you’ll learn how to troubleshoot the OpenTelemetry collector - from checking the ...