All Apps and Add-ons

Twilio SMS Alerting - Error: Module six was already imported

dariusz_kwasny
Explorer

Hello,
I've configured alert with "Twilio SMS Alerts" action. The alerts are triggered but there are some twilio errors and SMS messages are not sent. The error message is:

ERROR sendmodalert - action=twilio STDERR -  /opt/splunk/etc/apps/twilio_alert/bin/pytz-2015.4-py2.7.egg/pytz/__init__.py:29: UserWarning: Module six was already imported from /opt/splunk/lib/python2.7/site-packages/six.pyc, but /opt/splunk/etc/apps/twilio_alert/bin/six-1.9.0-py2.7.egg is being added to sys.path

and final error message:

ERROR sendmodalert - action=twilio - Execution of alert action script failed

Does anybody have an idea how could I resolve this issue?

0 Karma

richgalloway
SplunkTrust
SplunkTrust

You should contact the app developer for support.

---
If this reply helps you, Karma would be appreciated.
0 Karma
Get Updates on the Splunk Community!

Dashboards: Hiding charts while search is being executed and other uses for tokens

There are a couple of features of SimpleXML / Classic dashboards that can be used to enhance the user ...

Splunk Observability Cloud's AI Assistant in Action Series: Explaining Metrics and ...

This is the fourth post in the Splunk Observability Cloud’s AI Assistant in Action series that digs into how ...

Brains, Bytes, and Boston: Learn from the Best at .conf25

When you think of Boston, you might picture colonial charm, world-class universities, or even the crack of a ...