All Apps and Add-ons

Splunk App for Dropbox for Business on Windows: Getting error "Cannot create a file when that file already exists" with the dfb.py Python script

jralston
Explorer

Hi,

We have a Splunk Enterprise install on Windows. After installing and configuring the app, when I run the data input, I get an error pointing back to line 147 of dfb.py every time the input runs.

I think the issue is with os.rename() Python method and Windows. Any one else run into problems when installing the app on a Windows host?

File "Splunk\etc\apps\splunk-app-dropbox\bin\dfb.py", line 142, in save_checkpoint
os.rename(tmp_path, path)
WindowsError: [Error 183] Cannot create a file when that file already exists
0 Karma
1 Solution

jconger
Splunk Employee
Splunk Employee

The os.rename method does fail on Windows platforms. The app has been updated to delete the current file prior to renaming the temp file to the correct file path in order to alleviate this problem.

View solution in original post

0 Karma

jconger
Splunk Employee
Splunk Employee

The os.rename method does fail on Windows platforms. The app has been updated to delete the current file prior to renaming the temp file to the correct file path in order to alleviate this problem.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Why Splunk Customers Should Attend Cisco Live 2026 Las Vegas

Why Splunk Customers Should Attend Cisco Live 2026 Las Vegas     Cisco Live 2026 is almost here, and this ...

What Is the Name of the USB Key Inserted by Bob Smith? (BOTS Hint, Not the Answer)

Hello Splunkers,   So you searched, “what is the name of the usb key inserted by bob smith?”  Not gonna lie… ...

Automating Threat Operations and Threat Hunting with Recorded Future

    Automating Threat Operations and Threat Hunting with Recorded Future June 29, 2026 | Register   Is your ...