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Splunk App and Add-on for Unix and Linux: Why is the home page not loading?

Contributor

We have installed the Splunk App for Unix and Linux and the Splunk Add-on for Unix and Linux. The home tab on the app is not getting loaded.
We are not seeing any entry on the splunkd logs as well.
All the other tabs are working fine.
Anyone faced this issue? what is the resolution?alt text

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Re: Splunk App and Add-on for Unix and Linux: Why is the home page not loading?

Splunk Employee
Splunk Employee

what version of the app? Did you try multiple browsers?

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Re: Splunk App and Add-on for Unix and Linux: Why is the home page not loading?

Contributor

app version 5.0.2. we are using IE11 only. we don't have any other browsers. we cannot use them.
so we have to make it work on IE ...

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Re: Splunk App and Add-on for Unix and Linux: Why is the home page not loading?

Contributor

SA nix: 5.1.0, TA nix: 5.2.1

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Re: Splunk App and Add-on for Unix and Linux: Why is the home page not loading?

Contributor

Found a workaround that loads the page.
When we did an inspect on the web page it says Object doesn't support property or method 'addOnChange' for screenfull object.

After analysis we found below.
Work around: Commented fullscreen option from the home page (data/ui/views/home.xml) views.

 19   <module name="UnixShareLink" layoutPanel="HomeCenterTop"/>
 20 <!--  <module name="UnixFullscreen" layoutPanel="HomeCenterTop">
 21     <param name="viewName">home_fullscreen</param>
 22   </module>
 23 -->
 24   <module name="UnixMultiSelect" layoutPanel="HomeLeftControls">
 25     <param name="search">|inputlookup dropdowns.csv | stats count by unix_category</param>Full screen view of the home  will not be available without these settings enabled.

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