We are integrating Splunk with Service Now. Till now we have followed below steps:
After all these steps, we are still are able to pull the data from Service Now using the index and getting below error -
HttpListener - Socket error from 127.0.0.1 while accessing /servicesNS/nobody/Splunk_TA_snow/apps/local/Splunk_TA_snow/setup: Winsock error 10053 Encountered the following error while trying to update: Splunkd daemon is not responding: (u"Error connecting to /servicesNS/nobody/Splunk_TA_snow/apps/local/Splunk_TA_snow/setup: ('The read operation timed out',)",)
What could be the possible reason for this kind of error and how can we verify that we have successfully made the connection with Service Now?
What could be the further steps to resolve this issues.
Appreciate your help on this issue....
Yes its resolved once I moved from windows local splunk to cloud Linux splunk.
Also if you are sticking to windows you can try below steps:
1) Delete all the apps related to splnk add on TA for service now and service now app for splunk if you have installed.
2) Delete the indexes but not snow.dat
3) Run -> cmd -> right click open as administrator -> then go to splunk bin path and restart splunk
4) Now the set up page should appears as expected and incident data also gets populated.
Can any one please help me step by step integration, after that how to pull and push the data from Splunk? I'm new to Splunk and it's my first project to integrate service now with splunk, please help?
We received the exact same error and the issue got fixed by itself ..I have raise a support ticket on the same. In the mean time can you please tell us how it got fixed at your end ?