I am unable to get the VNX app to work correctly. I have tried uninstalling and reinstalling multiple times. I have verified, and reverified the inputs.conf for the app as well as manually connected via naviseccli to rule that out. I always end up with the same error in data_loader.log:
2015-06-09 19:40:25,672 ERROR 140248680961792 - Traceback (most recent call last): File "/opt/splunk/etc/apps/Splunk_TA_emc-vnx/bin/thread_pool.py", line 116, in _run job() File "/opt/splunk/etc/apps/Splunk_TA_emc-vnx/bin/job_factory.py", line 27, in __call__ results = self._func() File "/opt/splunk/etc/apps/Splunk_TA_emc-vnx/bin/vnx_block_loader.py", line 92, in collect_array_states self._get_agents() File "/opt/splunk/etc/apps/Splunk_TA_emc-vnx/bin/vnx_block_loader.py", line 348, in _get_agents output = timed_popen(self.cli_common + cli, 15) File "/opt/splunk/etc/apps/Splunk_TA_emc-vnx/bin/timed_popen.py", line 55, in timed_popen return _do_timed_popen(args, timeout) File "/opt/splunk/etc/apps/Splunk_TA_emc-vnx/bin/timed_popen.py", line 41, in _do_timed_popen sub = Popen(args, stdout=PIPE, stderr=PIPE) File "/opt/splunk/lib/python2.7/subprocess.py", line 710, in __init__ errread, errwrite) File "/opt/splunk/lib/python2.7/subprocess.py", line 1327, in _execute_child raise child_exception OSError: [Errno 2] No such file or directory
Thanks in advance for any assistance.
Having the same issue, But we are able to see Vnx_file but not vnx_block. Is this issue resolved for anyone.
Has this issue been resolved? we are getting same issue.
Have you opened a support ticket?
@jcoates - Support Ticket open, and escalated multiple times.
please open a support ticket so that we can isolate the problem.