All Apps and Add-ons

Qualys Technology Add-on (TA) for Splunk: ERROR: Could not load API response?


Hi All, We have an issue in fetching the data from the qualys app, We have installed the latest TA-QualysCloudPlatform version 1.2.3 in one of our Heavy forwarder instances, it was working fine till last week and suddenly we could see that app is not fetching the data. Splunk version 6.6.1

index = vulnerability source = qualys sourcetype = qualys:hostDetection

No Result found

when checked the TA-QualysCloudPlatform.log we could see the below error message

TA-QualysCloudPlatform: 2017-11-19T20:55:48Z PID=7327 [MainThread] ERROR: TA-QualysCloudPlatform [host_detection] - could not load API response

Kindly guide me how to fix this issue.

thanks in advance.

0 Karma


Hello, you can try asking same question here - It is official location of the plugin support doc. Also make sure you checked PDF document qualys-TA-for-splunk-enterprise-quick-start-1.2.3.pdf from the same location

0 Karma
Get Updates on the Splunk Community!

What's New in Splunk Cloud Platform 9.2.2403?

Hi Splunky people! We are excited to share the newest updates in Splunk Cloud Platform 9.2.2403! Analysts can ...

Stay Connected: Your Guide to July and August Tech Talks, Office Hours, and Webinars!

Dive into our sizzling summer lineup for July and August Community Office Hours and Tech Talks. Scroll down to ...

Edge Processor Scaling, Energy & Manufacturing Use Cases, and More New Articles on ...

Splunk Lantern is a Splunk customer success center that provides advice from Splunk experts on valuable data ...