All Apps and Add-ons

Problem with upgrade on Splunk Cloud Gateway to version 1.12.4 - drone_mode_subscription_modular_input

al_from_kent
Explorer

Have had Splunk Cloud Gateway for a while, tried to upgrade...

On the SHC following the app deployment, all shows green and we have access to dashboards on the app.

but every 10 min we get an alert

 Unable to initialize modular input "drone_mode_subscription_modular_input" defined inside the app "splunk_app_cloudgateway": Introspecting scheme=drone_mode_subscription_modular_input: script running failed (exited with code 1)

not really sure what to make of it. tried restarting, disabling, etc..

Labels (2)
Tags (1)
0 Karma

DanielSp
Explorer

Hello, I have the same error in 2 different instances:

Unable to initialize modular input "drone_mode_subscription_modular_input" defined inside the app "splunk_app_cloudgateway": Introspecting scheme=drone_mode_subscription_modular_input: script running failed (exited with code 1).

Could you please help us with the error?

Thanks a lot¡

0 Karma

al_from_kent
Explorer

Splunk did contact me and tell me that they will fix this in the impending next release. It should not impact service except for the very annoying message on the screen.

nawazns5038
Builder

@casingc_splunk , please check 

0 Karma

al_from_kent
Explorer

Check as suggested, but I can't see a solution there. I have opened a ticket with support. It looks to be a linked to this error, where the Import error happens

<stderr> Introspecting scheme=drone_mode_subscription_modular_input:    File "/opt/splunk/etc/apps/splunk_app_cloudgateway/bin/spacebridgeapp/logging/setup_logging.py", line 3, in <module>
<stderr> Introspecting scheme=drone_mode_subscription_modular_input:      from builtins import object
<stderr> Introspecting scheme=drone_mode_subscription_modular_input:  ImportError: No module named builtins Introspecting scheme=drone_mode_subscription_modular_input: script running failed (exited with code 1).
Unable to initialize modular input "drone_mode_subscription_modular_input" defined inside the app "splunk_app_cloudgateway": Introspecting scheme=drone_mode_subscription_modular_input: script running failed (exited with code 1).

 

0 Karma
Get Updates on the Splunk Community!

Introduction to Splunk Observability Cloud - Building a Resilient Hybrid Cloud

Introduction to Splunk Observability Cloud - Building a Resilient Hybrid Cloud  In today’s fast-paced digital ...

Observability protocols to know about

Observability protocols define the specifications or formats for collecting, encoding, transporting, and ...

Take Your Breath Away with Splunk Risk-Based Alerting (RBA)

WATCH NOW!The Splunk Guide to Risk-Based Alerting is here to empower your SOC like never before. Join Haylee ...