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Palo Alto Networks App and Add-on for Splunk: Why have dashboards stopped working?

BrendanCO
Path Finder

Hello. I've had some correspondence with your team but have not found a solution yet for my problem. Was wondering if we could try again.
Basically, my Splunk instance with this add-on is seeing all the PAN traffic coming in. Everything seems to be set up properly. I've got the data models accelerated and they appear to be normal:
Palo Alto Networks Firewall Logs
This data model represents all the syslogs produced by Palo Alto Networks Next-generation Firewalls and Panorama. The data model is structured such that all logs are part of the first root event object so the entire data model is accelerated.
MODEL
Datasets
17 Events Edit
Permissions
Shared in App. Owned by nobody. Edit
ACCELERATION
Rebuild Update Edit
Status
100.00% Completed
Access Count
110. Last Access: 4/17/17 11:21:47.000 AM
Size on Disk
1046.07MB
Summary Range
2678400 second(s)
Buckets
49
Updated
4/17/17 11:32:10.000 AM

I've rebuilt the data models, per prior instruction.

I'm at a point where one by one, all the dashboards just stop working. They worked perfectly when I first installed the add-on. I'm at a loss here. Could someone please help me? Splunk support will not help me with this and yes, I have the Enterprise version.

Thank you in advance.

Brendan

0 Karma
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