All Apps and Add-ons

New SCOMManagementGroupConnection Fail: The request was aborted: Could not create SSL/TLS secure channel.

kmhuglen
New Member

After setting up the SCOM add-on I got the ERROR:

New SCOMManagementGroupConnection Fail: The request was aborted: Could not create SSL/TLS secure channel.

While troubleshooting I found out that PowerShell uses TLS 1.0 as default, and the Splunk web services was configured to use TLS 1.2. I added the following line to \Splunk\etc\apps\Splunk_TA_microsoft-scom\bin\scom_command_loader.ps1 at line 9 and it fixed the problem.

[Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12

This could also be fixed by adding the line to the PowerShell profile of the service user set up to run the Splunkd service.

This was a LAB environment running on Windows Server 2016 and Splunk 6.6.2

I'm unsure if this is a bug in the Add-on or my environment?

0 Karma

dsoni_splunk
Splunk Employee
Splunk Employee

This problem going to fixed as a part of 2.2.0 development and if you are facing the issue with data collection then possible work around to resolve this issue quickly is:

Add this highlighted line below [System.Net.ServicePointManager]::ServerCertificateValidationCallback = { $true } [ Line no: 671] in scom_command_loader.ps1

[Net.ServicePointManager]::SecurityProtocol = [Net.ServicePointManager]::SecurityProtocol -bor [Net.SecurityProtocolType]::Tls11 -bor [Net.SecurityProtocolType]::Tls12

Also add it over here in this function in scom_command_loader.ps1 [System.Net.ServicePointManager]::ServerCertificateValidationCallback = { $true } [ below line No: 734]

[Net.ServicePointManager]::SecurityProtocol = [Net.ServicePointManager]::SecurityProtocol -bor [Net.SecurityProtocolType]::Tls11 -bor [Net.SecurityProtocolType]::Tls12

This would resolve your issue of data collection.

hettervik
Builder

I'm getting the same error message as you. Thank you for posting a possible fix to this problem! Did you ever found out if this is a bug in the TA or if it's the environment that should be sat to use TLS 1.2 globally?

0 Karma

nirmalrajneupan
Explorer

Hello Hettervi

The OP posts the solution to the issue as well

While troubleshooting I found out that PowerShell uses TLS 1.0 as default, and the Splunk web services was configured to use TLS 1.2. I added the following line to \Splunk\etc\apps\Splunk_TA_microsoft-scom\bin\scom_command_loader.ps1 at line 9 and it fixed the problem.

Adding the line above fixed the issue for me.

Get Updates on the Splunk Community!

Observe and Secure All Apps with Splunk

  Join Us for Our Next Tech Talk: Observe and Secure All Apps with SplunkAs organizations continue to innovate ...

Splunk Decoded: Business Transactions vs Business IQ

It’s the morning of Black Friday, and your e-commerce site is handling 10x normal traffic. Orders are flowing, ...

Fastest way to demo Observability

I’ve been having a lot of fun learning about Kubernetes and Observability. I set myself an interesting ...