All Apps and Add-ons

Nest Home Thermostat: Mac OS 10.11.1 results in python error "Incompatible library version: etree.so requires version 12.0.0 or later, but libxml2.2.dylib provides version 10.0.0"

jtrujillo
Path Finder

Looks like some Python stuff has moved in El Capitan.

I am now getting a lot of errors (and no data) from the Nest input. Upgraders beware.

11-20-2015 17:54:47.322 -0700 ERROR ExecProcessor - message from "python /Applications/Splunk/etc/apps/nest/bin/nest.py"   Reason: Incompatible library version: etree.so requires version 12.0.0 or later, but libxml2.2.dylib provides version 10.0.0
0 Karma
1 Solution

jtrujillo
Path Finder

Well.... I have no idea what fixed it... Either an OS X update (10.11.3) or a Splunk update (6.3.3) .... But I notice the python is now working again.

View solution in original post

0 Karma

jtrujillo
Path Finder

Well.... I have no idea what fixed it... Either an OS X update (10.11.3) or a Splunk update (6.3.3) .... But I notice the python is now working again.

0 Karma

fabriziorizzo
Explorer

Anyone have thoughts on how to fix this?

0 Karma
Get Updates on the Splunk Community!

.conf24 | Registration Open!

Hello, hello! I come bearing good news: Registration for .conf24 is now open!   conf is Splunk’s rad annual ...

ICYMI - Check out the latest releases of Splunk Edge Processor

Splunk is pleased to announce the latest enhancements to Splunk Edge Processor.  HEC Receiver authorization ...

Introducing the 2024 SplunkTrust!

Hello, Splunk Community! We are beyond thrilled to announce our newest group of SplunkTrust members!  The ...