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Integration with HP Operation Manager and/or ServiceNow

ddrillic
Ultra Champion

Our primary client in the company that has around 1600 servers, would like to Integrate with HP Operation Manager and or ServiceNow.

Currently we plan to issue from Splunk a scripted alert to the HP Operation Manager. This will reside HPOM as an open alert and based on a set of rules a ServiceNow incident will be generated, if needed. Other notifications will be generated as needed.

We are aware of the existence of the ServiceNow app but what we truly need is a clean integration with HPOM.

We put together the integration via the scripted alert as documented below. However passing these parameters to the script is a bit challenging and seems to be insufficient capabilities because we are being limited to a set of eight per-defined variables.

Any ideas?

Configure a script for an alert action

0 Karma

tmarlette
Motivator

Service Now worked with Splunk to write an app and a modular input that works well. I've used it in the past:

https://splunkbase.splunk.com/apps/#/search/service%20now/

0 Karma
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