In the Splunk Add-on for ServiceNow, how do you update the description field in Service now? or is there a way to add in a description field? is it something I need to add in Custom fields to create it?
Yeah, unfortunately you have to make edits to the app code to create the "Description" input.
See chrisyounger's solution here: https://community.splunk.com/t5/Archive/In-the-Splunk-Add-on-for-ServiceNow-how-do-set-extra-custom/...
What does he mean by
This isn't ideal becuase if you update the TA from Splunkbase in the future you will lose your changes
What changes?
Yeah, unfortunately you have to make edits to the app code to create the "Description" input.
See chrisyounger's solution here: https://community.splunk.com/t5/Archive/In-the-Splunk-Add-on-for-ServiceNow-how-do-set-extra-custom/...
What does he mean by @marnall
This isn't ideal becuase if you update the TA from Splunkbase in the future you will lose your changes
What changes?
Basically he is showing how to change the .py files in the /bin directory. These changes would be overwritten if the app is updated.