We want to create and update incident with some specific Severity level using custom command "snowincident". The available options do not have severity field which we can use (severity field is available in snowevent custom command).
@susnata Please refer to the below documentation.
https://docs.splunk.com/Documentation/AddOns/released/ServiceNow/Usecustomsearchcommands
Thanks
Thanks for your response.
In the documentation we have the option to provide "priority" while creating or updating an incident using "snowincident" custom command.
What I am looking for, is there anyway we can update the "severity" field of the incident.
Please Note: "severity" option is available for "snowevent" custom command for creating or updating an event and not an incident.