All Apps and Add-ons

How to update the Splunk Common Information Model in Splunk Cloud 8.2.2201.1 (Victoria Experience)?


Hello everyone,

I'd like to update one of the Splunk Apps -- Splunk Common Information Model, from 4.20.2 to 5.0.1 to eliminate its jQuery3.5 incompatibility issue. The platform I'm using is Splunk Cloud 8.2.2201.1 (Victoria Experience)

Screen Shot 2022-05-19 at 8.51.52 AM.png

Screen Shot 2022-05-19 at 8.52.10 AM.png


Although I can update it to 5.0.1 via Splunk Cloud > Apps > Manage Apps, to my surprise, it rolled back to its previous version 4.20.2 after the Splunk Cloud restart.

There is one thing I should mention: after the update, there was immediately a Setup request. Although I didn't know how to set it up, I did change many default configurations -- I even provided it with a "fake" API key. However, it still rolled back to the previous version. Besides, the provided key also disappeared after its rollback.

Screen Shot 2022-05-19 at 8.52.58 AM.png

Screen Shot 2022-05-19 at 8.53.41 AM.png


Any suggestions on how to update it, please?

Thank you very much!

Labels (1)
Tags (1)
0 Karma


I think this should be reported to Splunk with a support ticket since its Splunkcloud. They can take a look at the rollback problem.

Thank you,
###If you found the answer helpful, kindly consider upvoting/accepting it as the answer as it helps other Splunkers find the solutions to similar issues###
Get Updates on the Splunk Community!

Take the 2021 Splunk Career Survey for $50 in Amazon Cash

Help us learn about how Splunk has impacted your career by taking the 2021 Splunk Career Survey. Last year’s ...

Using Machine Learning for Hunting Security Threats

WATCH NOW Seeing the exponential hike in global cyber threat spectrum, organizations are now striving more for ...

Observability Newsletter Highlights | March 2023

 March 2023 | Check out the latest and greatestSplunk APM's New Tag Filter ExperienceSplunk APM has updated ...