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How to Create ticket in Remedy when an alert is triggered?

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Please provide me if you have any step by step process.

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Hi @sanjeevreddy ,

You need the Splunk Add-on for BMC Remedy https://splunkbase.splunk.com/app/3087/

And then follow the steps here https://docs.splunk.com/Documentation/AddOns/released/Remedy/Usecustomalertactions

BR
Ralph
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