I have an alert configured in Splunk. Whenever that alert gets triggered, I need to call an API to create an incident in SNOW.
i am aware of the SNOW add-on, but we are not required to use it.
So please help with the other way to create an incident. We have an endpoint URL to create it.
You can define the custom alert action: https://docs.splunk.com/Documentation/Splunk/7.3.2/AdvancedDev/CustomAlertScript. But you cannot to out of the box from the Splunk.