All Apps and Add-ons

Failed to load source for Punchcard visualization.

rajesh375
Engager

we are on 6.4.4 . When trying to load punchcard app gallery i see " Failed to load source for Punchcard visualization." across all the panels. csv exist. Am i missing anything?

luna23
Explorer

Hi i have the same problem.
i just changed for the 1.0.0 version but still does not working.
My Splunk version is 6.5.1

0 Karma

tries
Path Finder

Using 6.5.1 I have the current version (1.1.0) installed. I have something (not 100% sure) in mind I had to delete my browser cache after upgrading to get rid of this error message. Probably something you can try and provide feedback if that solved your issue (just to help other if they running into the same issue)

0 Karma

luna23
Explorer

i tried it, but in total are like 15 status indicators some of them worked but the others did not.

0 Karma

tries
Path Finder

Does the "Punchcard Gallery" dashboard also not working or this is an issue only related to a custom search ?

Punchcard Gallery URL: YOUR_SPLUNK_URL/en-US/app/punchcard_app/gallery

If it's only related to your custom search just post some search details here.

If this issue is app related I recommend to open a support ticket at Splunk (as this app is from Splunk they should be able to provide some help)

0 Karma

tries
Path Finder

Had a similar issue with 6.4.3 and this app. Rollback the app version to Version 1.0.0 and everything worked fine for me again. Seems to be an issue with the current version or the current version only works with Splunk 6.5 (didn't had the time to test). Hope that helps

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