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EncoreException:socket.gaierror(Address family or hostname not supported)

ankitapal
New Member

Hello Team,

I am trying to integrate the FMC to the estreamer client (encore addon for firepower) with an IPv6 address. The client works with ipv4 address but not with ipv6 address. It throws the error as shown below:

2020-09-14 20:03:37,935 Controller ERROR EncoreException: socket.gaierror ([Errno -9] Address family for hostname not supported)\nTraceback (most recent call last):\n File "/opt/splunk/etc/apps/TA-eStreamer/bin/encore/estreamer/controller.py", line 244, in start\n diagnostics.execute()\n File "/opt/splunk/etc/apps/TA-eStreamer/bin/encore/estreamer/diagnostics.py", line 82, in execute\n connection.connect()\n File "/opt/splunk/etc/apps/TA-eStreamer/bin/encore/estreamer/connection.py", line 88, in connect\n raise estreamer.EncoreException( 'socket.gaierror ({0})'.format(gex) )\nEncoreException: socket.gaierror ([Errno -9] Address family for hostname not supported)\n
2020-09-14 20:03:37,941 Controller INFO Stopping...

IPv6 is enabled from the estreamer side. Is there any settings that needs to be done so as to work with IPv6?

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