All Apps and Add-ons

Dynaratrace addon unable to fetch the data

Mayanakhan
Explorer

Hi,

I am facing issues in fetching the metrics from dynatrace from splunk using the API through Add-On.

Error  in internal logs 

07-08-2019 11:52:18.471 +0200 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/Splunk_TA_Dynatrace/bin/dynatrace_timeseries_single_metric.py" ERRORneed more than 1 value to unpack
host =  cSPKSRVCI01 source =    /opt/splunk/var/log/splunk/splunkd.log sourcetype = splunkd

07-08-2019 11:52:18.440 +0200 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/Splunk_TA_Dynatrace/bin/dynatrace_timeseries_single_metric.py" ValueError: need more than 1 value to unpack
host =  cSPKSRVCI01 source =    /opt/splunk/var/log/splunk/splunkd.log sourcetype = splunkd

07-08-2019 11:52:18.440 +0200 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/Splunk_TA_Dynatrace/bin/dynatrace_timeseries_single_metric.py"     entityTypeName,entityId = entity.split("-")
host =  cSPKSRVCI01 source =    /opt/splunk/var/log/splunk/splunkd.log sourcetype = splunkd

07-08-2019 11:52:18.440 +0200 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/Splunk_TA_Dynatrace/bin/dynatrace_timeseries_single_metric.py"   File "/opt/splunk/etc/apps/Splunk_TA_Dynatrace/bin/input_module_dynatrace_timeseries_single_metric.py", line 98, in collect_events
host =  cSPKSRVCI01 source =    /opt/splunk/var/log/splunk/splunkd.log sourcetype = splunkd

07-08-2019 11:52:18.440 +0200 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/Splunk_TA_Dynatrace/bin/dynatrace_timeseries_single_metric.py"     input_module.collect_events(self, ew)
0 Karma
Get Updates on the Splunk Community!

2024 Splunk Career Impact Survey | Earn a $20 gift card for participating!

Hear ye, hear ye! The time has come again for Splunk's annual Career Impact Survey!  We need your help by ...

Optimize Cloud Monitoring

  TECH TALKS Optimize Cloud Monitoring Tuesday, August 13, 2024  |  11:00AM–12:00PM PST   Register to ...

What's New in Splunk Cloud Platform 9.2.2403?

Hi Splunky people! We are excited to share the newest updates in Splunk Cloud Platform 9.2.2403! Analysts can ...