All Apps and Add-ons

Dynaratrace addon unable to fetch the data

Mayanakhan
Explorer

Hi,

I am facing issues in fetching the metrics from dynatrace from splunk using the API through Add-On.

Error  in internal logs 

07-08-2019 11:52:18.471 +0200 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/Splunk_TA_Dynatrace/bin/dynatrace_timeseries_single_metric.py" ERRORneed more than 1 value to unpack
host =  cSPKSRVCI01 source =    /opt/splunk/var/log/splunk/splunkd.log sourcetype = splunkd

07-08-2019 11:52:18.440 +0200 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/Splunk_TA_Dynatrace/bin/dynatrace_timeseries_single_metric.py" ValueError: need more than 1 value to unpack
host =  cSPKSRVCI01 source =    /opt/splunk/var/log/splunk/splunkd.log sourcetype = splunkd

07-08-2019 11:52:18.440 +0200 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/Splunk_TA_Dynatrace/bin/dynatrace_timeseries_single_metric.py"     entityTypeName,entityId = entity.split("-")
host =  cSPKSRVCI01 source =    /opt/splunk/var/log/splunk/splunkd.log sourcetype = splunkd

07-08-2019 11:52:18.440 +0200 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/Splunk_TA_Dynatrace/bin/dynatrace_timeseries_single_metric.py"   File "/opt/splunk/etc/apps/Splunk_TA_Dynatrace/bin/input_module_dynatrace_timeseries_single_metric.py", line 98, in collect_events
host =  cSPKSRVCI01 source =    /opt/splunk/var/log/splunk/splunkd.log sourcetype = splunkd

07-08-2019 11:52:18.440 +0200 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/Splunk_TA_Dynatrace/bin/dynatrace_timeseries_single_metric.py"     input_module.collect_events(self, ew)
0 Karma
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