All Apps and Add-ons

Do SplunkBase subscriptions still email when a new version of an application is released?

gjanders
SplunkTrust
SplunkTrust

I'm unsure if this relates to some form of email filtering or if the subscription to SplunkBase application updates is no longer working, I have not seen any application update emails for the past few months yet many applications I'm subscribed to have been updated.

Is the subscription system still working as expected for anyone else?

Alerts for Splunk Admins https://splunkbase.splunk.com/app/3796/
Version Control for Splunk https://splunkbase.splunk.com/app/4355/
0 Karma
1 Solution

gjanders
SplunkTrust
SplunkTrust

Answered in the comments...it's an issue on my side
EDIT: In case anyone else encounters this issue, the emails never even made it to my junk folder, it was been filtered/blocked somewhere else.

The workaround I am using is a separate Splunk account signed up to the splunkbase application subscriptions.
A Splunk account can have only 1 email address associated with it for everything (Splunk base, Splunk support et cetera) so this was the best option for my case.

Alerts for Splunk Admins https://splunkbase.splunk.com/app/3796/
Version Control for Splunk https://splunkbase.splunk.com/app/4355/

View solution in original post

0 Karma

gjanders
SplunkTrust
SplunkTrust

Answered in the comments...it's an issue on my side
EDIT: In case anyone else encounters this issue, the emails never even made it to my junk folder, it was been filtered/blocked somewhere else.

The workaround I am using is a separate Splunk account signed up to the splunkbase application subscriptions.
A Splunk account can have only 1 email address associated with it for everything (Splunk base, Splunk support et cetera) so this was the best option for my case.

Alerts for Splunk Admins https://splunkbase.splunk.com/app/3796/
Version Control for Splunk https://splunkbase.splunk.com/app/4355/

View solution in original post

0 Karma

rjthibod
Champion

I just received an email about an update to one of my apps, so the general answer is yes.

Make sure you are still subscribed to an app. Go to Splunkbase, login, visit one of your app's pages, and see if the "Subscribe" or "Unsubscribe" button appears in the bottom right-hand sidebar. If it says "Subscribe", that would explain the issue (i.e., it does not think you are subscribed).

gjanders
SplunkTrust
SplunkTrust

I've got a list of >10 apps in my subscription list, yet I have not received an email in months.

I suspect it might be the company email system filtering them 😞

Alerts for Splunk Admins https://splunkbase.splunk.com/app/3796/
Version Control for Splunk https://splunkbase.splunk.com/app/4355/
0 Karma

hhunsinger_splu
Splunk Employee
Splunk Employee

Hi garethatiag, I'm an engineer on the Splunkbase team. I just checked our logs and I see subscription emails regularly going to your email address for the last three months. Given that rjthibod has been receiving emails, I think you might be right that your company email system is filtering them. If you want to discuss further, please email the Splunkbase team at splunkbase-admin@splunk.com.

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