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Data Input not working, Activity error messages starts with "Traceback" Can anyone help please?

New Member

Any advice why Data Input doesn't work?
Not sure how to check where problem starts or what Traceback means? I take that the issue starts from commands within the roost.py file

03-08-2016 14:58:33.165 +0000 ERROR ExecProcessor - message from "python "C:\Program Files\Splunk\etc\apps\Roost\bin\roost.py"" Traceback (most recent call last):
03-08-2016 14:58:33.165 +0000 ERROR ExecProcessor - message from "python "C:\Program Files\Splunk\etc\apps\Roost\bin\roost.py""   File "C:\Program Files\Splunk\etc\apps\Roost\bin\roost.py", line 238, in <module>
03-08-2016 14:58:33.165 +0000 ERROR ExecProcessor - message from "python "C:\Program Files\Splunk\etc\apps\Roost\bin\roost.py""     run()
03-08-2016 14:58:33.165 +0000 ERROR ExecProcessor - message from "python "C:\Program Files\Splunk\etc\apps\Roost\bin\roost.py""   File "C:\Program Files\Splunk\etc\apps\Roost\bin\roost.py", line 200, in run
03-08-2016 14:58:33.165 +0000 ERROR ExecProcessor - message from "python "C:\Program Files\Splunk\etc\apps\Roost\bin\roost.py""     NestDevice.login()
03-08-2016 14:58:33.165 +0000 ERROR ExecProcessor - message from "python "C:\Program Files\Splunk\etc\apps\Roost\bin\roost.py""   File "C:\Program Files\Splunk\etc\apps\Roost\bin\NestClass.py", line 76, in login
03-08-2016 14:58:33.165 +0000 ERROR ExecProcessor - message from "python "C:\Program Files\Splunk\etc\apps\Roost\bin\roost.py""     self._load_objects()
03-08-2016 14:58:33.165 +0000 ERROR ExecProcessor - message from "python "C:\Program Files\Splunk\etc\apps\Roost\bin\roost.py""   File "C:\Program Files\Splunk\etc\apps\Roost\bin\NestClass.py", line 145, in _load_objects
03-08-2016 14:58:33.165 +0000 ERROR ExecProcessor - message from "python "C:\Program Files\Splunk\etc\apps\Roost\bin\roost.py""     self.get_weather_ref(zipCode,structures[struct_key])
03-08-2016 14:58:33.165 +0000 ERROR ExecProcessor - message from "python "C:\Program Files\Splunk\etc\apps\Roost\bin\roost.py""   File "C:\Program Files\Splunk\etc\apps\Roost\bin\NestClass.py", line 204, in get_weather_ref
03-08-2016 14:58:33.165 +0000 ERROR ExecProcessor - message from "python "C:\Program Files\Splunk\etc\apps\Roost\bin\roost.py""     zipcodeData = res[zipcode]["current"]
03-08-2016 14:58:33.165 +0000 ERROR ExecProcessor - message from "python "C:\Program Files\Splunk\etc\apps\Roost\bin\roost.py"" KeyError: 'current'
Tags (1)
0 Karma

SplunkTrust
SplunkTrust

This error typically means that you do not have a ZIP code defined in the interface at "home.nest.com". Please confirm or set the ZIP code for your account, and let me know how it goes.

0 Karma

New Member

I just noticed that Ireland doesn't has option for zip code, other countries like Germany has. Any work around?

0 Karma

New Member

I saw the other question re zip code but I couldn't find a place in account settings for it.

When I click on the settings > Home info > Address > there is no zip code, only Address 1, Address 2, City, County.
I live in Ireland, perhaps its different for other countries, any work around?

0 Karma