my splunk version is 7.1.2 windows platform
db_connect is 3.1.3
jre is jre-8u181-windows-x64.exe
and when i run the app ,windows process show that java.exe is running and listening on port 9998
everything seems ok,but why?thanks for your answers。。。。
error log as follows:
2019-01-10T10:08:05+0800 [ERROR] [rest_handler.py], line 81 : No module named six.moves
Traceback (most recent call last):
File "D:\Program Files\Splunk/bin/rest_handler.py", line 79, in
print splunk.rest.dispatch(**params)
File "D:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\rest_init.py", line 149, in dispatch
module = __import('splunk.rest.external.%s' % parts[0], None, None, parts[0])
File "D:\Program Files\Splunk\etc\apps\splunk_app_db_connect\bin\dbxproxy.py", line 7, in
from dbx_settings import Settings
File "D:\Program Files\Splunk\etc\apps\splunk_app_db_connect\bin\dbx_settings.py", line 10, in
import splunklib.client as client
File "D:\Program Files\Splunk\etc\apps\wechat_alert_app_for_splunk\bin\splunklib__init_.py", line 18, in
from splunklib.six.moves import map
ImportError: No module named six.moves
You need to upgrade the DB Connect app. This is a bug in the lower version of the app and compatibility issue. Please check with the release notes.
The symptom is supposed to be fixed in the latest release(DB Connect app 3.14) as below:
https://docs.splunk.com/Documentation/DBX/3.1.4/ReleaseNotes/Releasenotes
DBX-4623 Compatibility issue with splunk_app_db_connect 3.1.3 and TA-Proofpoint-TAP 1.3.117 keeps DBX from loading.
Hi,
maybe the port 9998 is already in use by another service? Besides have a look at https://docs.splunk.com/Documentation/DBX/3.1.3/DeployDBX/Troubleshooting
Greetings
Jacob
Hey@fish111,
You can refer this answer:
https://answers.splunk.com/answers/640541/db-connect-app-issue-cannot-communicate-with-task.html
Let me know if this helps!!