Can you help us troubleshoot the following naming problem in the Splunk add on for AppDynamics?

[wfrankl2]

We match our application names to our internal application names in our environment. Some of our applications have a "/" in the name. When we access the metrics URL, it uses the app ID number instead of the application name so this never causes us a problem. But, when we use the summary option, we get errors for the apps that have the "/" because it is using the application name. Here is an example of the error:

09-21-2018 09:55:55.025 -0400 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/Splunk_TA_AppDynamics/bin/appdynamics_summary.py" HTTPError: 400 Client Error: Invalid application id outstanding customer balance is specified for url: https://progressive-prod.saas.appdynamics.com/controller/rest/applications/**Oneof%20our%20Apps/with...

Besides changing our application name is there any way around this issue?

[irmerm]

Have you tried converting the application name into URL-encoded format? In your case you would replace the forward slash character ( ( / ) in your application name with the string %2F.