Alert Manager is not working after updating it to 3.6.0 version

[Nithiya1]

I could see below error after updating the app to 3.6.0

Error parsing JSON response.

Something went wrong: [{"type":"ERROR","text":"Error parsing JSON response."}]

And alert manager is not responding and loading for long time

Any suggestion to fix this issue?

[livehybrid]

Hi 

Please can you confirm what version of Splunk you are using? Have you restarted Splunk since installing?

Please can you check $SPLUNK_HOME/var/log/ for any other errors relating to the alert manager app when you load it in the browser?

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[Nithiya1]

Splunk enterprise version 9.3.3.

Yes, I have restarted Splunk instance

[Nithiya1]

I could see alert manager enterprise is not able to capture our proxy settings. So it returns 404.

Could you help us to add proxy to capture by alert manager?