All Apps and Add-ons

Alert Manager - auto resolve if "append incident with the same title" is enabled

djluke
Path Finder

Hi Splunkers,
I'm here again asking for help with the alert manager app.
I'm trying the "auto-resolve" feature combined with "append incident with the same title".

I would like that all incidents with new appended events to be automatically closed at time "last_event + ttl"

What I'm seeing now is an automatic closure at time "open time + ttl" even if there are new events for the same incident.

Here below a simple example:
Auto-close = enabled
Append new incidents = enabled

Search = my search
TTL = 11m
Incident creation time = 13:00:00 
Appended events time = 13:05:00 , 13:10:00

Auto close time = 13:00:00 + 11m = 13:11:00
Desidered auto close time = 13:10:00 + 11m = 13:21:00


Thanks in advance for your support.

Labels (3)
0 Karma
Get Updates on the Splunk Community!

Announcing Scheduled Export GA for Dashboard Studio

We're excited to announce the general availability of Scheduled Export for Dashboard Studio. Starting in ...

Extending Observability Content to Splunk Cloud

Watch Now!   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to leverage ...

More Control Over Your Monitoring Costs with Archived Metrics GA in US-AWS!

What if there was a way you could keep all the metrics data you need while saving on storage costs?This is now ...