Hi , i m getting this error below but when i try to curl with jira credentials on my search head, it is giving the output
ConnectionError at "/opt/splunk/etc/apps/TA-jira-service-desk-simple-addon/bin/ta_jira_service_desk_simple_addon/aob_py2/requests/adapters.py", line 516 : HTTPSConnectionPool(host='abc.com', port=123): Max retries exceeded with url: /rest/api/latest/issuetype (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7fbd66deac10>: Failed to establish a new connection: [Errno 110] Connection timed out',))
I am having the same issue,
Were you able to fix this ? Can you post the solution if possible.
so the error is reported on search head and not indexer. And curl works fine on search head but addon doesnt work